Refunds and Return
Refunds and Returns
Effective Date: June 20, 2025
At Irfan Bhatti Perfumes & Cosmetics, we strive to ensure your complete satisfaction with our premium perfumes, cosmetics, and skincare products. If you’re not fully satisfied, our Refunds and Returns policy is designed to make the process simple and transparent. Please review the details below.
1. Eligibility for Returns
- Timeframe: Returns are accepted within 30 days from the date of delivery.
- Condition: Products must be unopened, unused, and in their original packaging, including any seals, boxes, or protective coverings.
- Eligible Products: This policy applies to all products, including those from our partner brands like ScentSavvy, PureLuxe Beauty, EssenceCraft, and RadiantBloom Skincare.
- Non-Returnable Items: Sample-sized products, gift cards, or items marked as final sale are not eligible for return.
2. How to Initiate a Return
- Contact Us: Email us at contact@irfanbhattibeauty.com or call +1 (234) 567-890 within 30 days of delivery to request a return. Please provide your order number and reason for the return.
- Return Authorization: We’ll provide a Return Merchandise Authorization (RMA) number and shipping instructions.
- Ship the Product: Package the item securely and include the RMA number. Return it to:
Irfan Bhatti Perfumes & Cosmetics
123 Fragrance Lane, Suite 100, New York, NY 10001 - Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or we shipped the wrong item.
3. Refund Process
- Inspection: Once we receive and inspect the returned product, we’ll confirm it meets our eligibility criteria.
- Refund Issuance: Approved refunds will be processed within 7-10 business days to the original payment method. Shipping fees and taxes are non-refundable.
- Notification: You’ll receive an email confirmation once the refund is processed.
4. Defective or Incorrect Items
If you receive a defective, damaged, or incorrect product, please contact us immediately at contact@irfanbhattibeauty.com. We’ll cover return shipping costs and provide a replacement or full refund, including shipping fees, at your preference.
5. International Returns
For international orders, the same 30-day return policy applies. Customers are responsible for return shipping and any customs fees. Please contact us for specific instructions to ensure smooth processing.
6. Questions?
We’re here to assist you. For any questions about returns or refunds, reach out to us:
- Email: contact@irfanbhattibeauty.com
- Phone: +1 (234) 567-890
- Address: 123 Fragrance Lane, Suite 100, New York, NY 10001
Thank you for choosing Irfan Bhatti Perfumes & Cosmetics. Unleash Your Essence with Elegance, with confidence in our commitment to your satisfaction.